HomeWorks Connect Service Zones
Wondering what the colors on the map mean for you? Here's a brief explanation to help you out:
Gathering Interest - This is the time when you and your neighbors need to actively sign up by entering your address at the top of this page to tell us you want fiber internet service. When we are ready to start the "Design" step in a new area, we look at the top zones in the "Gathering Interest" step.
Design - This color indicates that residents have shown a strong interest in HomeWorks Connect fiber internet service, so we’re in the stage of actively planning to build fiber to each electric resident we serve in the zone. These zones are in our active Phase. When our work planning in these zones is complete, they'll be ready for the next step.
Commitment - The engineering work is complete, and we’re set to begin construction. Customer agreements are sent out via email to everyone in these zones who pre-registered so they can sign up. Generally, we wait for enough residents to sign up before we move to the "Connections" step so that it’s cost effective to build the network. This is why you'll see " _% to goal" in these zones. Signing a customer agreement guarantees that HomeWorks Connect will be coming to your house!
Connections - Congratulations! The goal for contracts signed has been met in your zone, and a timeline for fiber network construction to your home is being established. Depending on the size of your zone, connecting all of the homes there can vary from a few weeks to a couple of months. We’ll communicate progress and talk with you about any special situations involving your property that might make fiber construction complicated. If you sign your contract before your zone exits this step, you'll receive free installation so be sure to sign up before you miss out!
In Service! - Service is active throughout the zone. We are still accepting new fiber internet customers in these areas, although an installation fee may be charged. Call 800-668-8413 after you pre-register for more information.
If you missed the chance to pre-register when your zone was in the "Gathering Interest" or "Design" step, you're still able to pre-register and you will be able to sign your customer agreement within a few days of pre-registering.